Introduction

MSN Taxes ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including communication via text message, WhatsApp, email, or phone.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, mailing address, Social Security Number, tax identification numbers, and other information you provide when requesting our services.
• Financial Information: Income statements, tax documents, bank account information, and other financial records necessary for tax preparation and financial statement services.
• Communication Data: Records of communications via text message, WhatsApp, email, phone calls, and in-person consultations.
• Website Usage Data: IP address, browser type, device information, and pages visited on our website.

How We Use Your Information

We use your information for the following purposes:

• To provide tax preparation, financial statement preparation, and related professional services
• To communicate with you via text message, WhatsApp, email, or phone regarding your tax matters and appointments
• To comply with legal and regulatory requirements, including IRS regulations
• To improve our website and services
• To send you service-related notifications and updates

Text Message and WhatsApp Communications

By providing your phone number and consenting to receive text messages or WhatsApp messages, you agree to receive communications from MSN Taxes regarding:

• Appointment confirmations and reminders
• Service updates and status notifications
• Document requests and delivery
• Tax filing deadlines and important notices

Message and data rates may apply. You may opt out of text or WhatsApp communications at any time by replying "STOP" or contacting us directly at (561) 938-7959 or [email protected].

How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

• With Tax Authorities: As required by law, we may share your information with the IRS and state tax agencies.
• With Service Providers: We may share information with trusted third-party service providers who assist us in operating our business (e.g., secure document storage, software providers), under strict confidentiality agreements.
• Legal Requirements: We may disclose information if required by law, court order, or government regulation.
• With Your Consent: We may share information with third parties when you explicitly authorize us to do so.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal and financial information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal and financial information for as long as necessary to provide our services and comply with legal and regulatory requirements. Tax records are generally retained for at least seven years in accordance with IRS guidelines.

Your Rights

You have the right to:

• Access and review the personal information we hold about you
• Request corrections to inaccurate or incomplete information
• Request deletion of your information, subject to legal and regulatory retention requirements
• Opt out of text message and WhatsApp communications
• Withdraw consent for data processing where consent is the basis for processing

To exercise these rights, please contact us at (561) 938-7959 or [email protected].

Third-Party Links

Our website may contain links to third-party websites (such as D&D Driving School). We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: